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Licence Info & Registration
Fansbet Review
Fansbet is a relatively new and still small casino and sports betting company. As well as its traditional gambling features, it is most notable for its unique relationship with sports fans. It shares half of its profits with teams and organisations chosen by members.
Background
Fansbet was only created in 2016. It is owned by Rush Partners Ltd. and operated by Viral Interactive Limited. Viral Interactive Limited is headquartered in Malta, and Fansbet is registered in Malta as well as the UK. It is primarily UK-focused.
It is an ambitious new company, with its method of profit sharing being unique in the world of online gambling. When a new member registers, they can fill in the details of their local club. Once the club is officially registered and recognised, Fansbet will send a portion of their quarterly profits to that club.
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Clubs can then use this money for everything from subsidised tickets to supporting fan travel. This means that even when a user loses a game or a bet, they can still contribute to a cause they support.
Markets
Betting is available for a range of sports, with football being particularly well-covered. In addition to major sports and events, there are some more niche options. Live and fantasy betting are both available. The live betting section of the website is fairly basic, and may not be able to compete with more established brands.
The casino includes popular table games as well as slots, scratch cards and jackpots. There is a limited live casino. Overall, there are nearly 300 games on offer in the casino.
Regulation
Fansbet is licensed in both the UK and Malta. This means it has to adhere to two strict sets of regulations regarding the protection and service offered to customers. Their license number with the UK Gambling Commission is 000-042739-R-321859-010. They also have a license in Curaçao.
Customer Service
The Fansbet website has a simple layout that is easy to use and powered by modern software which is reflected in its appealing design. The mobile app, available for both Android and iOS, is designed to be as similar to the website as possible.
A range of payment methods are available, including ewallets.
Support is available through live chat and e-mail, although there is no contact phone number. The early days of the site were accompanied by a range of complaints over Fansbet’s customer service. These complaints are no longer as frequent, but there are still some questions as to the reliability of their support.
Advice on responsible gambling is easily available. Fansbet provides voluntary options such as limits on deposits, losses, wagering and session length. Time-outs and self-exclusion are also available if you wish to take a break.
Conclusion
Fansbet is still a relatively new site and may not have entirely ironed out its wrinkles. There are questions over its customer service in particular. However, many users will be attracted by the unique way in which Fansbet shares their profits with supporters.
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Contact Fansbet
You can contact Fansbet in a number of way, see below.